Privacy Policy
Privacy Policy
Effective from: 1 December 2024
Company Information
We are:
Healthy age s.r.o.
Broumovská 50
547 01 Náchod
Czech Republic
Company ID (IČ): 07688442
VAT ID (DIČ): CZ07688423
Registered in the Commercial Register under File No. C 42885, Regional Court in Hradec Králové
We operate an e-commerce store at: www.skleniceplnaovoce.cz
In connection with the sale of goods and operation of our website, we process certain personal data.
The processing of personal data is governed primarily by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, or “GDPR”).
I. Processing of Personal Data
A. When using the contact form
If you inquire about our products and services, we process the contact details you provide – typically via our inquiry form. These include:
Name and surname
Email address
Product(s) of interest
Purpose:
To contact you and follow up on your inquiry.
Legal basis:
Article 6(1)(b) GDPR – processing necessary for the performance of a contract or to take steps at the request of the data subject prior to entering into a contract.
Retention period:
If no cooperation is established, we retain your data for a maximum of 1 month after our last communication.
B. When placing an order
If you place an order, we process the data you provide during checkout – primarily:
Name and surname
Address
Phone number
Email address
Purpose:
To fulfill our contractual obligations – i.e., to deliver the ordered goods.
We also use your contact details to provide order updates, handle inquiries or complaints.
Additionally, we are required by law to retain certain data for accounting and tax purposes.
Legal basis:
Article 6(1)(b) GDPR – performance of a contract
Article 6(1)(c) GDPR – compliance with a legal obligation
Retention period:
For the duration of our service and then 10 years from the delivery of goods or services.
C. Newsletters (Marketing Communication)
If you are a customer and did not opt out at the time of purchase, we may use your email to send newsletters and marketing offers.
Legal basis:
Section 7(3) of Act No. 480/2004 Coll., on certain information society services, unless you objected during purchase.
Retention period:
We retain your email address for 10 years from your last purchase.
You may unsubscribe at any time via the unsubscribe link in the email or by contacting us at info@skleniceplnaovoce.cz
II. Who Has Access to Your Data?
Your data stays with us. However, we work with third-party providers who help us run our e-shop and may have access to personal data:
E-shop platform:
Shoptet a.s., Dvořeckého 628/8, 169 00 Prague 6, IČ: 28935675
Registered at the Municipal Court in Prague, Section B, File No. 25395
Shipping providers:
Zásilkovna s.r.o., Českomoravská 2408/1a, 190 00 Prague 9, IČ: 28408306, DIČ: CZ28408306
PPL CZ s.r.o., K Borovému 99, 251 01 Říčany, IČ: 25194798
Registered at the Commercial Register in Prague, File No. C 105858
Payment processors:
Shoptet a.s. (see above)
Google Pay, Planá 67, 370 01 Planá, IČ: 26046768
Registered at the Regional Court in České Budějovice, File No. C/11030
Email service provider:
Webglobe, s.r.o., Pobřežní 620/3, 186 00 Prague 8, IČ: 26159708, DIČ: CZ26159708
Marketing services:
Meta / Facebook.com (see Meta’s Privacy Policy)
Heureka Group a.s. (Terms & Privacy Policies available on their website)
Zboží – Seznam.cz
SROVNAME, s.r.o., Jaurisova 515/4, 140 00 Prague 4, IČ: 28462998, DIČ: CZ28462998
All personal data is processed within the European Union.
III. Additional Information
We do not have a designated Data Protection Officer (DPO).
We do not use automated decision-making or profiling.
If you have any questions, contact us at:
📧 info@skleniceplnaovoce.cz
📞 +420 737 166 838
IV. Cookies
Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. They are then sent back to our servers during future visits.
Cookies serve various purposes, such as enabling efficient navigation, remembering preferences, improving user experience, and showing personalized ads.
We use the following types of cookies:
Essential cookies
These are necessary for the functioning of the website (e.g., login functionality). These cookies cannot be disabled.
Analytical/Statistical cookies
These help us understand how users interact with our website – such as counting visits and traffic sources. These cookies are used only with your consent.
Marketing cookies
These track user behavior and preferences to deliver personalized advertising content. These cookies are used only with your consent.
Please note: Third-party providers (such as analytics or advertising partners) may also use cookies.
Cookies Used on This Site:
Cookie Name
Provider
Purpose
Duration
clarity.ms
Microsoft
Traffic analytics
Session
google.com
Google
Marketing & analytics
Session
seznam.cz
Seznam
Marketing
Session
More information and up-to-date cookie lists can be found in your browser's Developer Tools section.
You can manage your consent via the cookie banner on our website. Cookies can be blocked or restricted later in your browser settings.
Browser-specific cookie settings:
Internet Explorer
Google Chrome
Mozilla Firefox
Safari
Opera
Microsoft Edge
V. Your Rights
Under the GDPR, you have the right to:
Request information about which personal data we process
Access, update or correct your personal data
Request restriction or deletion of your data
Obtain a copy of the data
Object to processing based on legitimate interests
Request data portability in applicable cases
If you believe we are not handling your data lawfully, you have the right to file a complaint with the Czech Data Protection Authority or take legal action.